Thanks for joining the thread, @Ivank70.
This isn't the kind of service we'd want to experience. I'll take note of your feedback and send it to the right department so we can improve our service.
If you've already tried all the troubleshooting steps listed in this thread, I'd suggest getting in touch with our QuickBooks Online Customer support. That way, they can further investigate the cause of the issue and help you record the purchase orders. Here's how:
- Click the Help menu in the upper-right hand corner and click Talk to a human.
- Type in "Talk to a human", then press Enter.
- Look for I still need a human and click on it.
- Select Get help from a human.
- Choose between Chat with us, Schedule an appointment, or Have us call you.
Please check out our support hours to ensure that we address your concerns on time.
Also, our Help articles might have something that can help you with your QuickBooks concerns, too. Just make sure that the topic is set as "QuickBooks Online" to browse for related posts.
Keep me posted about the result of your interaction with our supports. I want to make sure everything is taken care of for you. You can reach out to the Community at any time. Stay safe.
