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Hello, @inflatableoffice. Thanks for getting back to us in the Community. Let me chime and help you with your concern about the work tab in QuickBooks Accountant Online.
About this matter, our system updates the interface in batches. It's the reason why the Work tab is unavailable on your end. This feature will be available on your QBO soon.
Please see this sample screenshot for reference:
Additionally, I'll share with you this article if you want to know more about managing and tracking your work with client requests, projects and tasks.
Iβm always ready to assist you if you have any other questions or concerns about the features in QBO. Tag me in your reply and Iβll sprint back into action. Have a good one and keep safe.