Thanks for sharing an update with us, @Shemrose. I'll be sharing some details about bank error 102 in QuickBooks Online (QBO).
We understand the frustration of not having this function as expected and the importance of getting this resolved as quickly as possible.
At this time, we have an open investigation (INV-67054) for this exact issue you stated above. This has been raised with the banking engineers to understand why this unexpected behavior is happening. Rest assured, our engineers are working on a fix.
For now, I suggest contacting our QBO support team to add you to the list of affected users. This way, you’ll receive a notification when a fix is available. Just make sure to check our support hours so you can contact us at a time convenient to you.
You'll want to reach out to your financial institution to ensure everything is working on their end. You can also log in to your bank's website and check for any notification that requires attention. If the issue persists, I suggest contacting Customer Support Team to assist in this matter.
As a workaround, you can manually upload transactions into QBO by following the steps provided by my peer, BettyJaneB, above.
For future reference, here are some articles that you can read to help speed up the review process of your online bank transactions:
If you have any other than this banking concern, please let me know using the Reply button below. I'll always be around and ready to assist you. Take care and have a great day!
