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Rose-A
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Hi, tfhcpaco.

I'm here to help you print your payroll checks via the QuickBooks Desktop Premier.

 

In order to resolve this, you'll need to update QuickBooks to its latest release version and update your printer's driver. The purpose of the printer driver is to allow applications to do printing without being aware of the technical details of each printer model. If you're not familiar with the process, I suggest you reach out to your IT personnel.

 

To update QuickBooks:

 

  1. Click Help at the top.
  2. Choose Update QuickBooks.
  3. Under Options tab, click Mark All and hit Save.
  4. Under Update Now, select Reset Updates and Get Updates.

Also, you may find this article helpful: Fix printer problems in Windows 7 and Windows 8.1.

 

For additional help, feel free to reach out to our QuickBooks Desktop Payroll Team. You can get our most updated contact number here:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Should you need anything else, please let me know. 

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