Hello, arcticice.
May I know what version of QuickBooks you're using? If it's online or the desktop. Any information can help me provide the best solution to fix your printing issue.
Any QuickBooks software can allow the users to print a PDF file. You may have an outdated version of Adobe Acrobat Reader that the program to print PDF files.
Please ensure that you have the most recent version of Acrobat. You can visit the Adobe website to find the latest version:
If it's updated and the issue persists, you can reach out to our QuickBooks Support team. They can do a screen share to further investigate what's causing the printing issue:
For QuickBooks Desktop:
- Go to the Help, then QuickBooks Desktop Help.
- Click Contact Us.
- Enter a brief description of your concern.
- Select Let's talk.
- Choose a way to contact either Chat or Callback.
For QuickBooks Online:
- Go to the Help?
- Type in your concern.
- If you decide you need further help, you can still Talk to a human.
- Select Contact Us and choose a way to connect.
I've included this article that contains additional troubleshooting procedures if your using QuickBooks Desktop: Troubleshoot PDF and Print problems with QuickBooks Desktop.
Feel free to add any details if you need further assistance printing PDF files. We're always here to help you.
