Hello there, Billy Farrar.
I can see the importance of accessing your data from the old computer. Then, be able to move the information to a new computer.
First, let's make sure to open QuickBooks from the old computer. Open the program from the old device by updating QuickBooks Desktop to the latest release. Then, you can follow the complete steps outlined in this article: What to do if you can't open your company file in QuickBooks Desktop.
Once done, use the migrator tool. You'll need a USB flash drive where we'll store the data. You can follow these steps:
On the old computer:
- Go to the File menu, hover over Utilities, and then select Move QuickBooks to another computer.
- Select I'm Ready, then create a one-time password.
- Follow the instructions to choose the USB flash drive you’ll use. Then wait for the files to be copied.
On the new computer
- Insert the USB flash drive and open it. Double-click the file Move_QuickBooks.bat to start the migrator.
- Enter the password you created, then select Let's go.
- Wait for the Migrator Tool to finish.
You can also check these links for the detailed steps:
Please let me know how it goes. I'll be around if you need further assistance. Take care, Billy Farrar.
