Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Catherine_B
QuickBooks Team

Reply to message

Hello there, 

 

I'd be glad to help change your QuickBooks password.

 

To start, let's make sure that you're connected to an internet connection. If you're trying to change the admin password, you need to confirm some information as a security step.

 

  1. Open QuickBooks Desktop (QBDT). AT the login window, click the I forgot my password link.
  2. Fill in the information on the form that appears.
  3. Click OK. If the info you entered is correct, you’ll receive a code at your registered email address. (This is your “primary email” listed in CAMPS)
  4. Get the code from your email and enter back in QuickBooks Desktop. QuickBooks will then guide you through creating a new admin password.

If the password reset doesn't work:

 

  1. Double-check the information you entered. Check carefully for typos and confirm the info exactly matches what you have in CAMPS.
  2. If you got an error or still need help resetting your password, try the Automated Password Reset Tool.

If you get the same thing, I'd suggest contacting our Phone Support Team to further assist you. They have more tools to help you with the process of changing your password. You can get their contact information at this link:

https://help.quickbooks.intuit.com/en_US/contact.

 

  1. Choose your QuickBooks Desktop version.
  2. Select your issue/topic.
  3. Click the Green phone button to see the support number.

Please me let me know how it goes and if you have additional questions about this. I'm always around to help.

Need to get in touch?

Contact us