Nice to see you on this thread, Joyce37.
QuickBooks Online (QBO) has a time-out function for security. It prevents unauthorized users from accessing your data, especially when you’re away from your computer.
With this said, you can set your account's time-out preference on the Account and Settings page. You can keep your QBO account active for 3 hours. To set this, here's how:
- Go to the Gear ⚙️ icon at the top.
- Select Account and Settings.
- In the left menu, click the Advanced tab.
- On the Other preferences section, click on Edit ✎.
- Choose 1, 2, or 3 hours from the Sign me out if inactive ▼ drop-down menu.
- Select Save and click Done.
For more detailed information about this feature, check out this article: Change the timeout duration in QuickBooks Online.
In addition, you may also check our help articles for your reference in the future: Help articles for QBO.
Feel free to reach out to me if you need anything else. I’ll be around to help. Wishing you the best!
