Thanks for your prompt reply, Chris1980.

We're unable to give a direct phone number for the Tier 2 department. However, you can follow the steps provided by my colleague DivinaMercy_N. They can route you to the best support who can review your account and investigate what's causing the password reset loop. 

In case you need help with other task in QuickBooks Desktop, you can visit our general help topics page. Just type your concern in the search field and this page will route you to the related help articles, Community discussions, video tutorials and more. 

You can also post a reply on this thread if you have any additional questions. We're always available to help. Take care and stay safe.