Logging into your QuickBooks File Manager is our top priority, Chris1980.
Generally, ensure that you're using the updated version of QuickBooks every time you log into the File Manager so you'll not encounter issues. You'll want to make sure to update QuickBooks Desktop to the latest release. To set up automatic updates, go through the steps provided below:
- Go to the Help menu and select Update QuickBooks Desktop.
- Go to the Update Now tab. You can select the Reset Update checkbox to clear all previous update downloads.
- Select Get Updates to start the download.
- When the download finishes, restart QuickBooks.
- When prompted, accept the option to install the new release.
However, if you're still experiencing issues, it's best to reach out to our support team so they can take a look at this. They have also the tools to pull up your account in a secure environment.
In most cases, I've added this article where you can get tools if you'll want to fix any errors that you may encounter: Fix Common Problems And Errors With QuickBooks Desktop Tool Hub.
Please get back to us if you need anything else with File Manager. The Community is always here to help.
