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Replying to:
LeizylM
QuickBooks Team

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Thank you for getting back to us here on the Community page, adamabel1.

 

Allow me to share insight on how to fix the error QBWC1013 error connecting to Quickbooks

 

This problem is typically caused when QuickBooks Web Connector doesn't have permission to open QuickBooks.  To fix, delete the connection in Web Connector then recreate it.

 

Note: Make sure QuickBooks is in a Single User Mode. You logged into QuickBooks as an Admin User. The  Admin user has a password since the Web connector will not work properly if the Admin user has no password. 

 

You can check out this article to learn how to set up QuickBooks Web Connector and to avoid errors after installing: Set up QuickBooks Web Connector

 

In case you need some related articles in managing your multi-user network, here's an article you can read for more insights: Hosting your company data in multi-user mode in QuickBooks Desktop

 

Let me know how this goes by leaving a comment below. I always have your back.

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