I've got just the steps you need to resolve your QuickBooks problem, @Mrb53.
I appreciate all the actions you've done in resolving your QuickBooks Desktop (QBDT) that closes immediately. I've got another troubleshooting step that will help resolve your account.
Have you tried the workarounds steps provided by my colleagues above? Thus, you can open your account seamlessly and get back where you left off. Here are the lists of the workarounds outlined in this thread if you didn't try them yet.
- Ensure that your computer meets the system requirements. So, QuickBooks works without issues.
- Avoid clicking the QBDT icon multiple times, sometimes, it won't open. Thus, please allow QuickBooks enough time to load before you continue.
- Run as administrator or end the Task Manager.
- Download QBDT directly to our website. The steps and screenshots outline by peer Tori_B in this conversation.
- Delete pending patches and disable QuickBook's ability to update itself. You can follow the article provided by BigRedConsulting.
If the same thing happens, you can proceed to solutions 2 to 5 outlined in this article: Fix QuickBooks Desktop won't open.
I know you've already called in. However, if the issue keeps going, I'd suggest getting in touch with our technical support again. They have available tools to check your account and can send a ticket to our engineers for further investigation. Ensure to call them within our support hours to guarantee we address your concern. If you have the case ID handy, please provide that to our agents. This way, they can help and look for the details of your issue quickly.
Additionally, here’s what’s included in the QBDT 2021 release and how you can use them to benefit your business: What’s new in QuickBooks Desktop 2021.
Lastly, If you've encountered any errors when updating, take a look at this resource for troubleshooting steps: Fix QuickBooks Desktop Update Errors.
You can drop a comment below if you need further assistance or help with your QuickBooks. Take care.
