Thanks Giovaan_G for your reply, but that still does not get me to where I need to be.  I simply get back to the Customer Payment screen, and when I clicked on Transaction History - I get the message that there is no history for this transaction. At the bottom of the payment screen, it shows "leave the credit to be used later" which is what we want to do. The only way that I can manage to print the original Credit Memo is to delete the payment in the deposit and recreate the payment a second time.  This seems archaic to me.  The reason I have to reprint the Credit Memos, is that once in a while I have to change the wording on the template.  Deleting the payment is the only way I can find to do this. :-(