Let's perform some steps to get the imported invoice template working in QuickBooks, Lemmerot.
I appreciate you for performing the steps provided by my colleagues. To better isolate this one, let's try opening another company file to check if you're having a problem with only one file and not the program itself. Let me show you how:
- In your QuickBooks, go to the File menu at the top left.
- Choose Close Company.
- In the No Company Open window, click the drop-down arrow in the Open a sample file icon.
- Choose a sample file and click on it.
Then, change the colors in QuickBooks by following the steps below:
- Click Edit, on the top grey menu bar.
- Select Preferences
- Tap Desktop View.
- Once there, look for the "Company File Color Scheme" option and choose your color
We have a range of color options to make each company file unique. If the same something happens, there may be a damaged component on the software. We can repair your QuickBooks Desktop to fix this one.
If the problem persists, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.
Visit our QuickBooks Help Articles page for more insight s about managing your business in your software.
Feel free to update us after contacting our support or performing the solutions, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. Take care always.
