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Replying to:
ChristieAnn
QuickBooks Team

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Hi there, mauiislandgirl.

 

Welcome to the QuickBooks Community. I appreciate you for sharing detailed information about your concern. I'll make sure to provide details about the SQL Anywhere Network Server message and ensure you'll get running your QuickBooks software well.

 

The SQL Anywhere Network Server error is associated with the QBDBMgr.exe. This is the main executable file for the QuickBooks Database Manager which you can configure for multi-user access. To resolve this, I suggest using the Condense Data utility. This helps streamline your company data file that fixes any performance issues and cleared whatever errors existed.

 

Here's how:

 

  1. Go to the File menu and select Utilities.
  2.  Choose Condense Data.
  3. Select the first option as shown below. Note that the system will advise you of the approximate reduction in your file.
  4. Choose Next and the notice Working on your file now will appear. When complete. Then, a window opens advising you of the total reduction in your file size as well as the location of the backup prior to the file optimization.

 

For additional information, you can refer to this article: Use the Condense Data utility.

 

If you have already done all the troubleshooting steps and still having the same issue, I recommend you get in touch with our QuickBooks Desktop Support. They have the tools to properly investigate this issue so they can come up with a permanent fix. Please note that our Support team is available from Monday through Friday, 6:00 AM to 6:00 PM PT. Then, if you're using Enterprise, you can reach us any time, any day. Please call our support from the time stated.

 

Please refer to this article to see additional recommendations to resolve performance issues in thE QBDT: Resolve QuickBooks Desktop performance issues: Manage your data file.

 

Please update me as to how things go. Rest assured, we're all here to make sure you can use QuickBooks again to its full potential.

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