This isn't what I want anyone to experience when reaching out to our support, TASC.
I'll make sure you'll get the validation code to keep your company file up and running. While we're unable to pull up any account here in the Community forum, I suggest getting back in touch with our Live Support Team.
I know you've already contacted them. However, they can verify your account and provide the information.
How to get a call or chat from us:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk and then choose a way to connect.
If you're unable to open QuickBooks, you can still contact them outside of the system. Please use this link: Contact QuickBooks Desktop.
If you aren't seeing the option to contact us in the Help menu, check your display settings in QuickBooks Desktop.
Let me know how the contact goes by commenting below. I'll be right here whenever you have follow-up question.
