I wish I could make it better, @Heather-Starr.
We've received several reports from other customers, like you, who received such an error when creating an expense. But the said investigation has already been closed as resolved. Since the issue persists, I'd recommend contacting our Customer Care Support.
With their tools, one of our specialists can pull up your account on file and create a ticket to be submitted to our engineering team to determine the reason behind this unexpected error prompt. You can do so by following the steps below:
- Go to Help.
- Select Contact Us.
- Enter An error message when creating an expense in the What can we help you with? field.
- Click Continue.
- Choose a channel available to connect with our specialists.
In addition, here's an article you can read to learn more about when are you able to connect to our support: Contact QuickBooks Products and Services Support.
Lastly, I've also included this reference helpful in creating your vendor's transaction based on the mode of payment used: What is the difference between bills, checks, and expenses?
If you have follow-up questions about it or any other concerns with QuickBooks navigation, please don't hesitate to hit the Reply button below. I'm willing to help and assist you anytime. Take care and stay safe!
