Thanks for posting your concern, lzhatch.
We appreciate you trying to resolve this issue.
Let me help you reach our QuickBooks Desktop support to further assist you.
How to get a call or chat from us
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk and then choose a way to connect.
Phone support may be limited due to volume.
Support Hours
- Hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays and events beyond our control.
- For support for QuickBooks Pro and Premier, see Care Plans for QuickBooks Desktop.
You can also visit this link for more helpful articles: Help articles.
I'm just a comment away, don't hesitate to post anytime. Take care!
