I know this thread is older, but I just encountered this issue.  Thanks for providing a solution!!  In the past, I have had issues with QB and my searches have lead me to this forum.  The trend I see is the moderators/pros just respond with garbage responses and it becomes a banter of trying to explain the issue over and over.  Then a user provides the solution.  I feel there is some incentive for QB moderators to post something even if it's crap information.  And in this particular case, the original responder didn't even come back to follow up.  Please quit wasting our time, read and understand the question and post something that gets us results.  I'd rather see a post that states "I'm researching this and will follow up".