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Replying to:
MariaSoledadG
QuickBooks Team

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Let's make sure that you'll still be able to see the Print as an option in QuickBooks Desktop, Donna Dee.

 

You can try creating a new customer with the same information. To do this, follow the steps below.

  1. On the QuickBooks Home Page, click Customers.
  2. On the QuickBooks menu bar, choose Customers.
  3. In the Customer Center toolbar, click New Customer & Job. The New Customer window opens.
  4. In the Customer Name field, type a unique name for this customer.

  5. Click OK.

Once done, you can merge your new customer to the old one. Here's how:

  1. Right-click the name of the customer that you would like to merge, then select Edit Customer.
  2. Replace the customer name with the one you took note of or copied, then select OK.
  3. A prompt will appear, select Yes to proceed with the merge.

Then, check if you're already seeing the Print as when printing the check. You can also read this article for more information: Merge List Entries in QuickBooks Desktop.

 

For your reference, you can save this guide just in case you need to run sales or customer-related reports: Customize customer, job, and sales reports in QuickBooks Desktop.

 

Let us know if you need further assistance in printing your check for your customer. We're always right here to help you anytime.

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