Helping you get those Form W-2s printed is my top priority, @shirley66.
I have more steps we can try so you can get your payroll forms printed. Let's run our Print & PDF Repair Tool. This fixes most of the common printing issues. Let me walk you through the steps.
- Close your QuickBooks and then download the QuickBooks Tool Hub.
- Open the file you downloaded (QuickBooksToolHub.exe). Follow the on-screen steps to install and agree to the terms and conditions.
- When the install finishes, double-click the icon on your Windows desktop to open the tool hub
- In the QuickBooks Tool Hub, tap Program Problems.
- Click QuickBooks PDF & Print Repair Tool. It will take about a minute to run.
Once done, go back to your payroll forms and try printing again.
You can refer to this article for more recommended solutions: Troubleshoot PDF and Print problems with QuickBooks Desktop.
In case you need help with other tasks in QBDT, browse this link to go to our general topic with articles.
Keep me posted if you still have questions or concerns. I'm always here to help.
