This is not the kind of experience that we want you to have, @gramps.
I'm here to help you resolve this error so you can get back to business.
To resolve this, let’s run the Verify and rebuild tools. The Verify Data will identify any data issues within your company file. Then, the Rebuild tool will self-resolve it. Check the steps below:
Verify data:
- Go to File, then Utilities and choose Verify Data.
If it will detect an error, proceed and Rebuild your data:
- Go back to File menu and then Utilities and select Rebuild Data.
- Choose OK if you’ll receive a message to back-up your company file.
- After creating the back-up file, the Rebuild Data utility will run automatically.
- Click OK when you get the message Rebuild has completed.
For detailed guidance, see this article: Verify and Rebuild Data in QuickBooks Desktop.
Once done, update your QuickBooks Desktop account again. See this article for more information: Update QuickBooks Desktop to the latest release.
You can leave a reply below if you need further assistance or help with your QuickBooks. Take care and have a wonderful week!
