How can it be a file issue when the software won't even open? It's not even getting that far.

I was having the same open and immediately crash issue. Support chat was zero help outside of wanting to upsell support time. This is for a version that is less than a year old. Ridiculous.

I ran Hub Tool, File Doctor and even tried repair. Nothing worked. I uninstalled and reinstalled and opened one company file just fine. Went to open a second one and it immediately crashed again. Now it won't open the original one either. I can't believe a program that's this old still has this many issues.