Hi kaydjs,

Allow me to provide you the steps on how to run QuickBooks in compatibility mode.

Here's how:

1. Right click the QuickBooks icon on your desktop, then select Run QuickBooks in compatibility mode.

2. Select Compatibility and from the Compatibility mode section, check the box Run this program in compatibility mode for:
From the drop-down, select your Windows version.
From the Privilege Level section, put a check on Run this program as an administrator.

3. Select Apply and then Okay.

Please check this article for more details: <a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1629927">https://community.intuit.com/articles/1629927</a>.

Let me know if you have other questions.