I appreciate the response but you are grossly understating the significance of this issue.  It is a very serious bug, not an enhancement or potential Improvement.

This bug guarantees in no uncertain terms that any QuickBooks user running Windows 10 build 1709 or later will have their backup fail even though QuickBooks indicates it has been configured and scheduled properly.

I would think for an issue as serious as this that deals with data Integrity, you would open a support ticket, provide me the number and keep the ticket open until the bug is addressed.

I don't think a proper solution is to have me complete feedback forms that likely go into a black hole and are not looked at at all or in no reasonable time frame.