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potomacpc
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kaydjs,

The information provided by Intuit support is NOT the solution (as indicated previously in this very thread).

Not sure why you cannot see the attachments from the original post but I am pasting again for you along with the notes.

Reason : QuickBooks is setting "Configure for" to "Windows Server 2003, Windows XP or Windows 2000".

Workaround : Manually change "Configure for" to "Windows 10".

See the attached screenshots for how the task is created by QuickBooks, the error returned and the setting required to get the task to work.

This is a major issue as the majority of users will assume their backups are working since the scheduled was created successfully in QuickBooks.

QuickBooks needs to detect the OS and modify this setting accordingly when creating the task.


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