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Replying to:
Stewart
Level 2

Scheduled backups are NOT working in Windows 10 after upgrading to the latest Creators Update, 1709. Task needs to be created with “Configure for” set to “Windows 10”.

When creating a backup schedule in QuickBooks a task is created under task schedule as it always has been.  However, after installing Windows 10 Creators Update 1709 the backup task now fails.

Reason : QuickBooks is setting "Configure for" to "Windows Server 2003, Windows XP or Windows 2000". 

Workaround : Manually change "Configure for" to "Windows 10".

See the attached screenshots for how the task is created by QuickBooks, the error returned and the setting required to get the task to work.

This is a major issue as the majority of users will assume their backups are working since the scheduled was created successfully in QuickBooks.

QuickBooks needs to detect the OS and modify this setting accordingly when creating the task.

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