I've got you covered, @KL58.
Let's first update your QuickBooks Desktop to the latest release to ensure you have all the updated components.
Once done, close the program and let's download and install QuickBooks Tool Hub. When finished, run the Quick Fix my File option. Here's how:
- From the tool hub, click the Company File Issues tab.
- Choose Quick Fix my File.
- Select OK when it completes and launch your QuickBooks.
If the same thing happens, proceed to Step 3 of this article: Fix company file and network issues with QuickBooks File Doctor.
If the issue persists, I suggest reaching out to our technical support team. This way, they can further investigate the root cause of the issue and provide steps to fix it for you. Here's how:
- Head to the Contact support page at this link.
- Choose QuickBooks Desktop.
- Click on Search for something else and enter a brief description of your concern in the search box.
- Hit Search.
- Select Start a Message.
I've also added this great source where you can find articles that can help you in managing your books in QuickBooks, please head to QBDT help articles at this link. This includes topics such as reconciliation, track income, and expenses, run reports, etc.
If you need further assistance about this, feel free to get back here. I'm always around to provide you steps and resolutions to achieve your goal. Have a blissful new year and take care.
