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Simplify payday and set payroll to run automatically on QuickBooks.Explore QuickBooks Payroll

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Replying to:
ReyJohn_D
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I hear your sentiments, @125679152, @munchkineva, and @lmasten.


Let me make it up to you by sharing some ideas about the new QuickBooks update.

QuickBooks recently released mandatory patches for both the 2019 and 2020 Desktop versions. In line with this, the following are the important reasons for the updates:

 

  • Admin users are now able to edit the user ID while signing into the Intuit account. Also, they request access for a Secondary Admin (Intuit account) role.
  • QuickBooks Desktop now supports 1099-NEC and 1099-MISC print and e-Filing. 
  • Improved and easier sign-up process for QuickBooks Payments.

For more info about this, please check out these articles:

 

Thus, you're unable to see the Install Later option on your end.

 

If you have automatic updates turned on, QuickBooks will download the updates for you. You can disable this option and perform manual updates instead. I know how to achieve this task to keep you back up and running again.

 

Here's how to do it:

 

  1. Go to the Help menu, and then choose Update QuickBooks.
  2. Select the Options tab, and then tick the No option for Automatic update.
  3. Click Save when you're ready.

Also, you can send feedback on this. This way, our product engineers can assess it. Here's how:

 

  1. Click the Help menu, and then select Send Feedback Online.
  2. Choose Product Suggestions.
  3. Enter your comments or suggestions, and then click Send Feedback.

I have another set of steps to resolve your concern, @Leonor.

 

There are a few reasons why QuickBooks Desktop won't open:

 

  • If you click your QuickBooks Desktop icon multiple times, sometimes, it won't open. Thus, please allow QuickBooks enough time to load before you continue.
  • Program damage or corrupted files.

I can share other tricks to get past this issue you're getting. First, let's end all the running QuickBooks components through your Task Manager.

 

Here's how:

 

  1. Go to your Task Manager.
  2. Highlight or select all applications that start with .qb.exe, etc. file extension.
  3. Select End process, and click End Task at the bottom.

Once done, let's run the QuickBooks Tool Hub to fix program errors and issues. Let me guide you how:

 

  1. Close your QuickBooks, and then download the most recent version (1.4.0.0) of the QuickBooks Tool Hub
  2. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). 
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Then, double-click the icon on your Windows desktop to open the tool hub.

After that, please follow Step 2 in this article to continue. If the same thing happens, you can proceed to solutions 2 to 5 outlined in this article: Fix QuickBooks Desktop won't open.

 

Lastly, I recommend backing up your company files. This way, you can restore them anytime in case of any accidental data loss.

 

I can always help you with any QuickBooks program concerns you may have. I'm just a post away to help you.

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