Great to see you here in the Community today, @NikkiNik1,

Allow me to chime into this conversation.

Have you tried the recommended resolution provided by my peer@JaneD above this thread? If you haven't, I'd suggest doing that first. The script error you're getting occurs when Internet Explorer is not the default browser set for QuickBooks.

To get past this, you'll need to make Internet Explorer as your default browser. Once done, you'll need to configure the default browser's internet settings. You can follow the steps below:

1. Open Internet Explorer.
2. From the Command Bar, select Tools.
3. Select Internet Options, then select the Security tab.
4. Click Trusted Sites and click on Sites. 
5. In the Add this website to the zone field, type in *.intuit.com and click on Add.
6. In the Trusted sites window, uncheck Require server verification (https:) for all sites in this zone.
7. Close the Trusted sites window and uncheck Enable Protected Mode.
8. Close the browser.

However, if you already performed all these steps but still getting the same issue, I'd recommend getting in touch with our Phone Care Support. There they can review the QBwin.log of your company file to identify what's causing the unexpected hitch. Here's how you can contact us:

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact#
2. Choose Quickbooks Desktop.
3. Select the product type you're using.
4. Click on the Search for something else button.
5. On the box, type Script Error.
6. Click Search.
7. Scroll down and click the Get Phone Number button.

Please update me on how this goes, @NikkiNik1. I want to make sure you're taken care of. Thanks for your time today!