Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
RAB5
Level 2

Reply to message

Hi

Thank you for responding.

It is Quickbooks 2021 … so it is not an issue of being out of date.

 

Quickbooks appear without notice to have terminated my capacity to utilize the program including to view the data I own at the weekend when there is no support available.

 

Does this inconsiderate behavior signpost the company they really do not care about the realities of their customers lives, on they the bottom line?

 

Surely when companies behave in this way in respect of a product or service that is essential, in that summary unilateral termination without notice of service can have financial and regulatory downstream consequences on customers, we are in the world of 'anti trust' considerations… and with filing dates, rental quarterly obligations, regulatory filing obligations etc., I suggest capacity to access ones own accounting data is a basic right, and withholding of that data access summarily or at all amounts to abuse of market position.

 

Many thanks

Need to get in touch?

Contact us