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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
BettyJaneB
QuickBooks Team

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Hello there, @deoguard.

 

I appreciate the complete details that you gave regarding the actions that you've taken to get this crashing issue sorted out. 

 

I'd like to inform you that the investigation of the crashing behavior of QuickBooks when running the PPP reports is still ongoing. Our engineers are still evaluating the root cause of this matter so they can apply an accurate resolution.

 

Since you've contacted our support already, rest assured that you'll be able to receive notifications once any updates on this hurdle are made available.

 

To those other customers in this thread who haven't reached out to our Customer Care Team, I encourage you to do so. This way, you can receive updates about this issue.

 

Here's how you can reach to our support:

  1. Click on Help at the top menu bar.
  2. Hit on QuickBooks Desktop Help.
  3. Press on QuickBooks Support.
  4. Choose your preferred way to connect with our support. 

Your patience and understanding in this situation are much appreciated.

 

Know that the Community is always here to help if you have any other concerns. Have a lovely day!

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