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Replying to:
Kb21Krash
Level 2

Quickbooks v 21 Keeps crashing after upgrade or clean install

Been trying to open QB 21 Enterprise after upgrade or clean install, but it crashes every time on three different computers.  All windows 10 pro.

Ran QB Tool Hub nothing.

Uninstalled and reinstalled QB, performed updates it crashes.

Uninstalled and reinstalled without updates, it crashes.

 

Ran DISM.exe /Online /Cleanup-image /Restorehealth - no problems

Ran sfc /scannow - no problems

 

This is what windows Event Viewer Shows every time it crashes

Faulting application name: qbw32.exe, version: 31.0.4003.3103, time stamp: 0x5f8b056c
Faulting module name: ntdll.dll, version: 10.0.[removed], time stamp: 0xe94aeef6
Exception code: 0xc0000374
Fault offset: 0x000dfc3d
Faulting process id: 0xfac
Faulting application start time: 0x01d6b86fba8a7024
Faulting application path: C:\Program Files (x86)\Intuit\QuickBooks Enterprise Solutions 21.0\qbw32.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: da030f09-502f-4f44-bf43-7e49005a717e
Faulting package full name:
Faulting package-relative application ID:

 

 

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