I had a situation where the client's W2's from 2018, for some random reason unknown to me, downloaded all but one employee's 2018.  I went to the Company files on the C drive and found the tax history and forms folders which had W2's from 2019.  Went to an old computer's C drive and the 2018 forms were there but not the one employee.  Of course I couldn't print in the current file because only 2019 format available.  Read somewhere to change computer system date  so I tried that no luck.  In the end, as suggested above I went to the IRS website, download 2018 fillable PDF and took the information from the Payroll Summary CY 2018 for that employee.  Thank goodness.  This was after hours of trying though.

I always save the payroll filings in QB.  However, I noticed if I upgrade or restore a back-up the history is gone and the the folders on the C drive with tax and forms history only provide the current version filings.  I'm wondering if there is something I can do to make sure that all historical tax form information is saved somewhere?  I know I can download to PDF and save in my files, but if there is anyway to keep history in QB that would be great.  Don't want to go through this exercise again.  Also, I found out the Workforce paycheck portal keeps W2's one prior year only?