That would be great if it worked. I sat in an unanswered chat all day. I sat on hold all day. I have yet to get any help from quickbooks but have spent time and money getting tech support elsewhere. I do not feel comfortable using Quickbooks anymore. We rely on you to run our business and you are unreliable. If there is an issue and there are many, you do not know how to fix or answer calls to even try. Customer service is an integral part of your business model and you are lacking. How do you suppose I get QB help if I can't get anyone on the phone? 

Today someone answered and she was less knowledgeable than me. We got disconnected and she has not called me back. So what do I do now? Shut my doors? I can't do anything with no QB.