I sat on chat all day and noone answered. I also sat on hold and noone answered. I called today and got through to helpdesk but they have no idea what they are doing. ON top of it, we got disconnected and they never called me back. I've got all but 1 computer down and can't run a business like this. The help desk is impossible to get in touch with. We can't run our business if you can't run yours. I am not comfortable using Quickbooks anymore. So how do you suppose I get it working since you don't answer your calls? My business cannot run without it.