Hi Paul,

I can see that QuickBooks is an important tool to run your business, and having this issue is costing time, effort and probably money. However, you've already done the things that we can suggest from here. That being said, I would recommend contacting our QuickBooks Desktop Chat Support tomorrow from 6 AM to 6 PM PT. In this way, they can take a look at your company file while checking this out. Check out their schedule for some changes as well.

If you have other questions, please don't hesitate to go back to this thread.