I hope someone can help because you can't actually get anyone on the phone or chat. We updated Quickbooks and it crashed every machine. The first thing it did was delete our link to the server so we remapped the pathway. It worked on one computer and the next morning it stopped. The same method did not fix it this time. Now I've got 3 other machines that will only allow you download file doctor. Once we do, it does not help. We run it and it says no errors. There is no way to fix a problem we can't find. The QB update caused this but their helpdesk can't even answer the phone. I spent 6 hours on hold and finally had to close the store for the day. Anyone have any tips or experience with this issue? I've managed to get 2 machines operationsal. The 3rd went down about an hour ago, same file doctor download issue. This is insanity. I'll take any tips at this point. We can't run our business with no QB. Help!