I installed the latest release for Premier Plus last week and ever since when I go to sign on to QB I get an "unrecoverable Message" #19761  24610. At that point everything is frozen and when I send the message QB quicks and goes back to desktop. I can't get to help within the program because I cannot get in. I tried running a sample company and I get the same unrecoverable message. I am very frustrated as I have been at this since last week. I would prefer to talk to someone on the phone or go to a "logmeon" situation. Help me please.