Hi @CurtisP,
I'll take care of your query about QuickBooks File Manager.
The workaround we can provide for this specific issue in question was provided by my colleague @MaryLandT above. It consists of creating a new Windows user, enabling the hidden Admin account, and using a different computer altogether.
If the issue persists, I suggest contacting our Technical Support team for assistance. They can investigate as to why you keep getting this error message from the QuickBooks File Manager.
Here's how:
- On your QuickBooks homepage, go to the Help menu.
- Choose QuickBooks Desktop Help.
- Tap the Contact us button.
I also suggest viewing this article: Learn the basics about QuickBooks File Manager. It lists the different ways on how you can open the app, as well as list the features available for it.
I'll be around in case you need further help. Drop a comment below, and I'll get back to you.
