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Replying to:
Fiat Lux - ASIA
Level 15

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@fcs659 wrote:

Hi,

 

Thanks for the reply, but I can only follow this until #6 - SAVE.....I added some info to the saved name on the external hard drive I saved everything on yesterday at my office, clicked next, and then got a pop up box that says "The company file that you are trying to open was created with a newer version of Quickbooks. Please upgrade your copy of Quickbooks."

 

This is where I am stumped. My office computer is set for atuomatic updates, so I assume that is the newest version. I just finally figured out how to download the actual Quickbooks program into my laptop this morning, so shouldn't it be an even newer version?

@fcs659 

It would be easier if you can open your data file on your office computer to verify its version. Hit f2 key or ctrl+1 to see the product info. 

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