I have a similar issue and do not understand the previous replies. I have installed QuickBooks Pro 2016 today on my home laptop. I am trying to restore the data from an external hard drive for my payroll that I have at my office.

When I choose the backup copy on the hard drive to restore, it tells me I need to update to a newer version, so I have gone to the Help button, and updated the files.... still the same thing. Using the little windows picture and typing in QB etc. tell me I have the version I see.

I see there is something about qbb, qbw qbn files, but have no clue what that means.  Am I supposed to try and save these files somehow differently at my office....and if so, how do you do that? I seem to be travelling in circles ---- for the past hour & a half. Shouldn't this be just a smple "click?"

Where do I start?

Thanks for any advice!!