Hello there, @Pilotgal8.

When the tool doesn't work you can manually rename the QBPrint.QBP file. I'll guide you how:

1. Locate the QBPrint.qbp.

• Windows 10,8.1, and 8: C:\Program Data\Intuit\QuickBooks 20xx(20xx represents the version of your QuickBooks.)
• Server 2008 and Server 2012: C:\Program Data\Intuit\QuickBooks YEAR and C:Users\**remoteuser**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings.

You might need to Display hidden files and folders to find in Windows.

1. Right-click the QBprint.qbp file for your QuickBooks version and select Rename.
2. Add the word old to the file name.
3. Open your QuickBooks Desktop.
4. From the File menu, select Printer Setup.
5. Select any transaction in the Form Name list and click OK. This will create a new QBprint.qbp file.
6. Try to open and print any transaction.

If the issue persists, you can clean install your QuickBooks Desktop.

You can always ask for my help if you need assistance in printing your forms. Thanks.