Hi, Stefani. I'm happy to have you here in the Community.

We're taking all necessary precautions to protect our team during this difficult time and that includes limited phone availability.

The Community, Messaging Team, and our Social Media Team are all still here to help you in any way we can. For the validation code for QuickBooks Desktop 2013, I'll be reaching out to you via Private Message to get some contact information so we can make sure this gets squared away for you.