Unfortunately, I can't follow your instructions because the program doesn't open, therefore, I have no access to the QuickBooks Help menu, or any other menu.
I cannot do anything with the program because it won't open.
I do input the right password as I don't get a message that it is incorrect.
Additionally, if I run Windows 10 Pro 64-bit, shall I install the 64-bit version of the QuickBooks Desktop Pro 2019?
Is there such version?
Looking in my version, I see that it is 32-bit