I  have done everything you said to do many times before, but decided to go ahead and play the game.  I don't understand why Keep Previously Saved Desktop doesn't work and it always defaults to Don't Save Desktop.  It has done this on every version of QB I have owned.  I had hoped buying the newest version would fix this but no.  I have to go in, click on View and ask for Open Window list every time I open QB.  Then, I have to go into the Chart of Accounts and open the windows I need for the day.  This is very frustrating.  Can't someone fix this???