Hello,
One of the people I am supporting has been having some major issues with Quickbooks; it won't uninstall or re-install, the HUB doesn't detect any issues, and the program crashes immediately when it tries to open. He's running Quickbooks Desktop 2019 I believe.
I worked on it for a while and got it down to an install error that it's having an issue placing an icon on the Public desktop, not even sure why it's trying to do that, and was wondering if anyone had seen this:
INSTALLMESSAGE_ERROR Message: Error 1336.There was an error creating a temporary file that is needed to complete
this installation. Folder: C:\Users\Public\Desktop\. System error code: 2INSTALLMESSAGE_ERROR Message: Error 1712.
One or more of the files required to restore your computer to its previous state could not be found. Restoration
will not be possible.ERROR Installing C:\Users\CHRISZ~1\AppData\Local\Temp\Pro_us29r7\qbooks\quickbooks.msiMSI
returned 1603: Fatal error during installation.
Thanks,
