Hello there, @N_,
The link that you opened is an archived article since we've made some improvements to our resource links. That's why it's no longer available.
Importing your company data into the new system helps you get back to your business you valued the most. Rest assured I've got the steps you'll need to resolve the error.
The first solution is to update the program to the latest release. You can refer to the steps provided by PreciousB above.
Second, download and install the QuickBooks Tools Hub. This helps fix common errors, such as -6000, -832. You'll have to close the program before performing the steps below.
- Close the software.
- Download the QuickBooks Tools Hub file. Then, either save it to your Downloads folder or your Windows desktop.
- Open the file you downloaded (QuickBooksToolsHub.exe).
- Follow the on-screen instructions to install. Agree to the terms and conditions.
- Double-click the icon on your Windows desktop to open the tools hub when the installation is complete.
- Select Program Problems in the QuickBooks Tools Hub.
- Choose Quick Fix my Program.
Then, you'll have to run the QuickBooks File Doctor. Let me guide you how.
- Select the Company File Issues tab from the tools hub.
- Choose Run QuickBooks File Doctor.
- Select your company file from the drop-down menu. If you don’t see your file, click Browse and search to locate your file.
- Click Check your file (middle option only) and then choose Continue.
- Enter your QuickBooks admin password.
- Click Next.
For detailed steps, check out this article: Fix Company File and Network Issues with QuickBooks File Doctor.
The error can happen on both local and network setup. If the two solutions above don't work, you can proceed with the other steps specific to your situation through this article: Resolve Error -6000, When Opening A Company File.
Additionally, here's the updated link you'll have to open so you can further troubleshoot the issue: How To Fix Error 6000,-83. This website provides you the scenarios when you got the error so please perform the steps on your specific situation.
I'm here anytime you have other concerns. Have a good day, @N_.
