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MichelleT
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Hi there, frankfelker and vst,

 

Let's get your concern taken care of so you can install QuickBooks Desktop on the computer.

 

The first thing we need to check is ensure the computer meets or exceeds the minimum system requirements for QuickBooks Desktop. I've added this article to guide you through: QuickBooks Desktop system requirements

 

Since you're not able to install the software even if the hard drive has enough memory, I'd recommend getting in contact with our Installation Team. They have additional tools, such as screen sharing, to look up the computer and software for possible reasons why the error message appears.

 

Here's how to get a specialist from our Installation Team:

 

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact
  2. Select QuickBooks Desktop.
  3. Select your version of QuickBooks Desktop.
  4. Select the Install topic in step 1.
  5. Click the Get Phone Number button.

 

You can always reach out to me if you have additional concerns about installing QuickBooks.

 

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