I am also trying to set up my scanner, which is a Fujitsu using ScanSnap and it is TWAIN compliant.  I get an error message: Unable to find scanner driver.  You must have your scanner properly installed before using Quickbooks Scan Manager.

the scanner works fine on its own.  When I try to set up a new profile, the New menu items is greyed out so that I cannot choose it.  

Please let me know if you have any solutions.

Debi Morgan